Our goal is to make our working relationship fun and engaging. We use a “per minute” billing price point – “per minute” is based on learner time in the project.
How can you determine learner time? Aren’t all users different?
Yes, all learners are different, but we rely on the storyboard to determine pricing. We use the two screens per minute industry average – every two screens of a storyboard represents a minute of content. Therefore, a ten minute eLearning project will have roughly 20 screens of content in the storyboard.
While every project is different and this method is not an exact science, we use +/- 10% as a guiding rule.
We also offer our clients a detailed Statement of Work (SOW) at the start of each engagement. This SOW ensures that all project details are covered, including content descriptions, timelines and pricing. Our pricing includes a “do not exceed” number, guaranteeing that we will not exceed the named price.
Do things happen and project timelines, deliverables and details change? Of course, but we mitigate this with detailed change orders and updates to keep our client abreast of the situation. Also, we do not move forward until we have approvals from the client.